Refund Policy
1. Our promise: 14 days, no questions asked
If you pay for a MaxBossWim plan and it is not right for you, ask for a refund within 14 days of the payment and you get the full amount back. This applies to every payment: your first purchase, a renewal, a monthly or a yearly plan.
2. How to ask
- Use the link in your payment receipt e-mail from Paddle, or
- write to support@max-budget.com from the e-mail address of your account, with the date of the payment.
You do not have to explain why. We will not argue.
3. What happens next
Refunds are made by Paddle, our Merchant of Record, to the same payment method you used. It normally takes 5 to 10 business days to show on your statement, depending on your bank. When a payment is refunded, your plan returns to Free.
4. After the 14 days
You can cancel at any time so that the plan does not renew; you keep it until the end of the period you paid for. We do not refund the remaining part of a period after 14 days, except where the law requires it or where we close your account without a breach on your side (see our Terms of Service). If something went wrong on our side, such as a long outage or a billing mistake, write to us and we will put it right.
5. Your legal rights
This policy gives you more than the law requires in most places and does not take away any rights you have as a consumer. If you live in the EU or the UK you may also have a legal right to withdraw from a distance contract within 14 days; our 14-day refund covers the same period.
6. Contact
Maxim Shevchenko, Rackog 54, 21103 Novi Sad, Serbia
E-mail: support@max-budget.com