Terms of Service
1. Who we are and what these terms cover
MaxBossWim ("the Service", "we", "us") is a personal-finance web application available at max-budget.com and app.max-budget.com. It is operated by Maxim Shevchenko, Rackog 54, 21103 Novi Sad, Serbia ("the Operator"). You can reach us at support@max-budget.com.
By creating an account or using the Service you agree to these Terms. If you do not agree, please do not use the Service.
2. The Service
MaxBossWim helps you keep track of your own money: you import bank statements, photograph receipts, upload documents, set budgets and goals, see forecasts, and ask an AI assistant questions about your data.
The Service is an information tool. It is not financial, tax, legal or investment advice. Decisions you take on the basis of what the Service shows are your own.
3. Your account
- You must be at least 16 years old and able to enter into a binding agreement.
- Give a real e-mail address and keep it up to date. You can sign in with e-mail and password or with your Google account.
- Keep your password secret. You are responsible for what happens under your account. Tell us at once if you think someone else has access.
- One person, one account. Do not share an account or sell access to it.
4. AI features and accuracy
Receipts and scanned pages are read by an AI model, and the assistant, categorization and advice features also use AI. AI can make mistakes: a total can be misread, a merchant can be put in the wrong category, a sentence can be unclear.
Totals, comparisons and forecasts shown by the Service are calculated by code from the data in your account, and the numbers the assistant quotes are checked against those calculations. This reduces errors but cannot remove them. Please check important figures, especially after importing a statement or scanning a receipt. We do not promise that AI output is complete or error-free.
5. Plans, limits and fair use
The Service has a Free plan and paid plans (Pro and Max). Each plan includes monthly allowances for receipt photos, scanned pages and assistant messages, and some AI features are only in paid plans. The current allowances and prices are shown on the pricing section of our website and in the app, and are counted per calendar month (UTC). Unused allowances do not carry over.
Importing statements, budgets, goals and forecasts are not limited by plan, but we may limit use that is clearly excessive or that harms the Service for others (fair use). We may pause AI features for everyone if our monthly AI capacity is used up; we will say so in the app.
6. Payments, renewal and cancellation
Paid plans are billed in advance, monthly or yearly, and renew automatically until you cancel. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns and refunds. Paddle's buyer terms apply to your purchase.
- Prices are shown in euro. Taxes such as VAT are added at checkout where they apply.
- Cancelling: you can cancel at any time using the link in your Paddle receipt e-mail or by writing to support@max-budget.com. Your plan then stays active until the end of the period you have paid for and does not renew.
- Price changes: if we raise the price of a plan we will tell you at least 30 days before it applies to your next renewal, and you can cancel before then.
- Refunds are described in our Refund Policy.
7. Acceptable use
You agree not to:
- upload anything unlawful, or data about other people that you have no right to use;
- try to break, probe or overload the Service, or get around its limits and security;
- use automated means to create accounts or to use AI features at scale;
- resell the Service or use it to build a competing product;
- try to make the assistant ignore its rules or reveal other users' data.
We may warn, limit or suspend accounts that break these rules.
8. Your data
The data you add is yours. You give us the permission needed to store it and process it, including with AI providers and other service providers listed in our Privacy Policy, only to run the Service for you.
You can delete your account in the app (Settings, Delete account); this removes your data as described in the Privacy Policy. You can also ask us for a copy of your data at privacy@max-budget.com.
9. Our rights
The Service, its software, design and name belong to the Operator. We give you a personal, non-exclusive, non-transferable right to use it for your own finances while these Terms apply. If you send us feedback we may use it to improve the Service without owing you anything.
10. Availability and changes
We work to keep the Service available and your data safe, but we provide it "as is" and cannot promise it will always be uninterrupted or error-free. We take nightly backups, but you should keep your own copies of statements and documents you need.
We may change or improve the Service. If we make a change that is materially bad for you, we will tell you in advance.
11. Ending the agreement
You can stop using the Service and delete your account at any time. We may suspend or close an account that breaks these Terms or is used to harm others, and we will explain why unless the law prevents us. If we close a paid account without a breach on your side, we will refund the unused part of the period you have paid for.
12. Liability
Nothing in these Terms limits liability that cannot be limited by law, including your statutory rights as a consumer. Subject to that, we are not liable for indirect or consequential loss, lost profits or losses caused by decisions you took based on the Service, and our total liability to you for anything connected with the Service is limited to the amount you paid us in the 12 months before the event.
13. Changes to these Terms
We may update these Terms. We will tell you in the app or by e-mail at least 30 days before a material change takes effect. If you keep using the Service after that date you accept the new Terms; if you do not, you can cancel and delete your account before it applies.
14. Governing law and disputes
These Terms are governed by the law of the Republic of Serbia. If you are a consumer, you also keep the mandatory consumer-protection rights of the country where you live, and you may bring a claim in the courts of that country. We would like to fix any problem directly first: please write to support@max-budget.com.
15. Contact
Maxim Shevchenko, Rackog 54, 21103 Novi Sad, Serbia
E-mail: support@max-budget.com